HOLIDAY BOOKINGS

Based on the client's interests, types of travel arrangements, and destinations, our travel experts will assist in organizing your travel plans. Once packages are confirmed, all the bookings should be booked by email or fax. For any unexpected events such as flight delays, regional riots, natural disasters, etc…we, Asia Expeditions, have reserved the rights to provide alternative accommodation or switch around programs if, due to reasons beyond its control, hotels, flights, or any other services as mentioned in the programs, cannot be confirmed.

PRICES

All prices quoted to the Clients are on a net basis, in United States Dollars, and are valid in accordance with the date specified on our printed tariffs and/or quotation and/or confirmation email issued/sent to the Clients.

VISA

It is the client's responsibility to arrange visas before traveling. Visas can be obtained on arrival in Cambodia, Laos and Myanmar. For Vietnam, Vietnam visa can be applied at nearest embassy, there are some countries that visa grant for 15 days for tourist. Please check more details with us if you have any doubt.

SAFETY

During your holidays in Indochina, clients may have their own interests, and may explore at their own pace. However, any optional activities that runs from other operators or oneself that are not part of Asia Expeditions program/itinerary, we make no representation about safety.

DEPOSIT, PAYMENT & CANCELLATION

25% of the total holiday price is required as a deposit upon receiving the confirmation email. The rest of the balance should be settled at least 30 days before arrival. Senders are responsible to send the net amount to our account, where we will send an invoice along with the bank details. If, for any reason, there is a cancellation of the holiday, please inform us in writing before the date of departure. Based on the written instructions before your departure date, cancellation fees will be applied as follows:

45 days or more:

No cancellation fee and your deposit will be refunded.

However, you will have to bear the bank charges for any refunds.

-- 44 days – 30 days: 25% of total tour package price will be charged.

-- 29 days – 21 days: 50% of total tour package price will be charged.

-- 20 days – 15 days: 75% of total tour package price will be charged

-- 14 day or no show: 100% of total tour package price will be charged.

After the commencement of travel, no refund, either in full or in part, will be given for unused services included in the program unless it is directly caused by Asia Expeditions.

CHILD DISCOUNT

Children under 10 years old is generally granted a reduction of 25% of the tour price, provided that he/she is accompanied by at least two full-paying adults and stays in the same room on an existing bed. Please contact us to quote special prices if you have more than one child. Please also check with us for the Child Airfare before booking with us.

VOUCHERS

Detailed confirmation email / invoice sent by Asia Expeditions are considered as Vouchers for your holiday. However, upon your arrival, all travel documents will be delivered by our representative/tour guide.

LIABILITY

Asia Expeditions Co., Ltd. acts solely as an intermediary between the passenger, his travel agent or tour operator and local airlines, hotels, restaurants, boat companies, and ground transportation companies. While we shall undertake every effort to provide tour arrangements exactly as per our itineraries, we cannot accept any legal liability on behalf of these independent entities in case of any irregularities or other untoward incidents that may occur during travel arrangements in Cambodia and beyond. Asia Expeditions suggests that passengers take out adequate private insurance coverage before any trip to Cambodia and beyond. Asia Expeditions Co., Ltd. have reserved the rights to provide alternative accommodation or switch around programs if, due to reasons beyond its control, hotels, flights, or any other services as mentioned in the programs, cannot be confirmed. However, Asia Expeditions will endeavor to find the best possible alternatives in order to maintain the standard of quality of arrangements originally confirmed.